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Cookies & Similar Technologies

Why should you read this document?
You should thoroughly read the information provided within this document. The following document covers information around the use of Cookies when browsing our website. 

By using the website www.smartcoveronline.co.uk you are agreeing to using cookies. 

Please ensure you have also read the following:
Privacy Notice
Disclosure Document Services & Costs
Website Terms Of Use

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our websites and also allows us to improve our sites. As stated in the banner shown when you first visit, by continuing to browse the site, you are agreeing to our use of cookies on that site.

When someone visits our site, we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We will not associate any data gathered from this site with any personally identifying information from any source. We will make it clear when we collect personal information and will explain what we intend to do with it. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. By using the website www.smartcoveronline.co.uk you are agreeing to using cookies. Cookies contain information that is transferred to your computer’s hard drive. Our sites may use one or more of the following sorts of cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas.

Our use of Strictly Necessary Cookies includes:

  • identifying you as logged in to the secure parts of our website for the duration of your visit;
  • remembering information that you have previously entered to complete a form (e.g. retrieval of a quote) as you proceed through a journey on our website. Your information is stored on our secure servers and the Cookie contains only a unique reference number which links you to your stored information when you log into the website


Analytical/performance cookies.
They allow us to recognise and count the number of visitors and to see how visitors move around a website when they are using it. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.

Our use of Analytical/Performance Cookies uses includes:

  • recording any errors that occur;
  • analysing how visitors use our website;
  • testing different designs of our website; and
  • measuring the effectiveness of our advertising


Functionality cookies.
These are used to recognise you when you return to a website. This enables us to personalise our content for you and remember your preferences.

Our use of Functionality Cookies includes:

  • remembering preferences that you have chosen to customise your experience of our website; or
  • providing live chat functionality to you across our websites.


Targeting cookies
. These cookies record your visit to our websites, the pages you have visited and the links you have followed. We will use this information to make our websites and the advertising displayed on it more relevant to your interests.

Our use of Targeting Cookies includes:

  • delivering content and marketing communications tailored to your interests based on information from your visit to our websites
  • providing advertising agencies with information about your visit so that they can show you relevant adverts online; and
  • providing social networks such as Twitter or Facebook with information about your visit to our websites.


Other Technologies

Cookies within mobile applications
We use Cookies on our mobile applications. These Cookies are critical to the functionality of our applications, so if you block or delete these Cookies you may not be able to use the application. These Cookies are not shared with any other application on your mobile device. We never use the Cookies from the mobile application to store personal information about you. 

Flash Cookies
Flash Cookies make it quicker and easier for you to access websites on subsequent visits that use Flash technology. Deleting them means you may have to re-enter information each time you visit the same site.

Deleting Cookies in your browser will not delete Flash Cookies. You can delete Flash Cookies by going to the Settings Manager for your Adobe Flash Player. You will be taken to the Adobe website, which lists the websites with the cookies in your browser. Just click “Delete” opposite the relevant website.

Pixel Tracking and Audience Pixels
Pages of our websites and our e-mails may contain pixel tags (also referred to as web beacons, web bugs, tracking pixels, java tags and clear gifs) that allow us and our advertisers or service providers to:

  • collect statistics on our websites and emails (e.g. number of users who have visited a page or opened an email);
  • collect information about how you interact with our emails (e.g. whether you opened them or followed links);
  • personalise online services and marketing communications; and
  • match ads to users.


Key Third Party Providers
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Examples of third-party cookies providing external services include

  • Google Analytics
  • Twitter
  • Facebook
  • Pinterest
  • LinkedIn
  • Instagram
  • Google+

Further information about them may be obtained from their respective websites.

Please note that we are not responsible for and have no control over the content of any third-party website.

Further Information
If you wish to find out more about cookies, you may like to visit http://www.aboutcookies.org which is an independent third party resource that explains what cookies and clear gifs are and how you may manage them. Please note that we are not responsible for and have no control over the content of this third-party website.

More information about Cookies and managing your browser settings can also be found on the following ICO website  Information Commissioner’s Office – https://ico.org.uk/your-data-matters/online/cookies/

You may block cookies by activating the setting on your browser that allows you to disable the use of them. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our websites.

Except for strictly necessary and functional cookies, cookies will expire within two years.

If you share the use of a computer, accepting or rejecting the use of cookies will affect all users of that computer.

By using the website www.smartcoveronline.co.uk you are agreeing to using cookies.